> For the complete documentation index, see [llms.txt](https://polyquant-1.gitbook.io/wallet/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://polyquant-1.gitbook.io/wallet/settings-and-help/faq.md).

# FAQ

## FAQ

This page answers the most common questions about using **polyquant**.

***

### What is polyquant?

polyquant is a Telegram trading bot that lets you trade on **Polymarket** directly from Telegram.

It provides:

* wallet creation and management
* deposits and withdrawals
* market browsing
* buying and selling outcomes
* portfolio and PnL tracking
* copytrade functionality

polyquant is **not** a prediction service or betting strategy.

***

### What tokens can I deposit?

You can deposit:

* **USDC**
* **USDC.e**

Supported network:

* **Polygon only**

Sending other tokens or using a different network may result in permanent loss of funds.

***

### Why is my balance not updating?

Balance updates may take a short time.

If your balance does not update:

1. Open **Wallet**
2. Tap **Refresh**
3. Wait a few seconds and try again

If the issue persists, the transaction may still be confirming on the Polygon network.

***

### Why do I see “Deposit received” after a trade or sell?

Some balance updates (fills, sells, claims) may appear as deposit-style notifications.

This does **not** mean a new external deposit was made.\
It simply reflects a balance increase from trading activity.

***

### What is the minimum trade size?

The minimum order size is:

* **5 shares**

Order size is entered in **USD**, and shares are calculated automatically.

***

### Can I cancel a market order?

No.

* **Market orders** execute immediately and cannot be cancelled.
* **Limit orders** can be cancelled at any time if not fully filled.

***

### Why is my limit order not filling?

A limit order will only fill if:

* the market reaches your specified price
* there is enough liquidity

If the order is partially filled, the remaining size stays open until filled or cancelled.

***

### Can I sell a position before market resolution?

Yes.

You can:

* sell positions at market price
* place limit sell orders

Selling allows you to exit a position before the market is resolved.

***

### How do I claim finished markets?

When a market is resolved:

1. Open the relevant market or Profile
2. Tap **Claim**
3. Funds will be returned to your balance

Claims are handled directly inside the bot.

***

### Is my private key stored?

Your private key is required to interact with Polymarket.

You should assume:

* anyone with access to your private key has full control over your wallet
* polyquant does not protect you from private key leakage

Never share your private key.

***

### Is copytrade safe?

Copytrade carries risk.

* Trades are copied automatically
* Slippage may occur
* Losses are possible

Always understand who you are copying and manage your risk accordingly.

***

### What should I do if something is not working?

If you encounter an issue:

* refresh balance or prices
* restart the bot
* double-check the selected market and wallet

If the problem continues, collect:

* screenshots
* transaction hashes (if available)
* exact error messages

Then contact support.\
\
\
[https://x.com/polyquant\_labs
\
https://t.me/polyquant\_labs <br>](<https://x.com/polyquant_labs&#xD;&#xA;https://t.me/polyquant_labs&#xD;&#xA;>)


---

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